Servicing

Did you know that Longbridge is also a lender? We always offer competitive rates for our existing customers.

Servicing Questions?

For general information about your loan, call our servicing specialists at 866-970-3233, or write bc@reversedepartment.com.

Refinancing Questions?

To find out about refinancing, please call our sales specialists at 855-849-3012 or write refinance@longbridge-financial.com.

To access your account information online:

If you experience issues using or logging into the website, please call 855-973-0397 or email servicing@longbridge-financial.com

Information about a loan called Due and Payable:

When a Reverse Mortgage loan is called due or in default for non-payment of property charges, the following options are generally available; all of them (other than paying the debt in full) must adhere to HUD guidelines:

To discuss any of these options, please call our Borrower Care Team at 866-970-3233,
Monday-Thursday from 8am-8pm EST and Friday from 8am-5pm EST.

Please click the link below if you’re looking to learn about your state’s Homeowner’s Assistance Funds (HAF) program and requirements.

61 South Paramus Road, Suite 500, Paramus, New Jersey 07652

Already have a loan in servicing with Longbridge and need assistance? Please click here.

For help navigating this website, please call our toll-free number for prompt assistance.

Note: “Longbridge Financial, LLC,” “Longbridge Financial,” and “Longbridge” are used interchangeably throughout this website and all refer to the same company.

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For information on how we collect and use personal information, please see our Privacy Notice, Terms of Use, and Texting Terms of Use pages.
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This website has not been reviewed, approved or issued by HUD, FHA or any governmental agency.

Longbridge is a Licensed Mortgage Banker in the State of New York, but this site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the State of New York will be accepted through this site.

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For information on how we collect and use personal information, please see our Privacy Notice.